Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
Read More
2025 Air Freight Market Dynamics And Price Analysis In Shenzhen

2025 Air Freight Market Dynamics And Price Analysis In Shenzhen

This article provides an in-depth analysis of the air freight market in Shenzhen, presenting the latest air freight prices for 2025 and highlighting key routes from Shenzhen to Liège. By offering real-time pricing information, it serves as an important reference for readers when making air freight selections. Additionally, it is advised to confirm with customer service promptly to ensure smooth transportation.

11/30/-0001 Logistics Industry Insights
Read More
An Post Optimizes Cross-border Parcel Data Processing Capabilities with Zephyr Solution

An Post Optimizes Cross-border Parcel Data Processing Capabilities with Zephyr Solution

An Post in Ireland has announced the adoption of Hurricane Commerce's Zephyr solution to enhance the electronic data quality of cross-border parcels, thereby improving its cross-border e-commerce service capabilities. Zephyr can process over 700 million requests daily and offers quick responses. This initiative aims to address emerging global postal compliance requirements while enhancing customer experience and operational efficiency.

07/23/2025 Logistics
Read More
Comprehensive Understanding of Customs Declaration and Inspection Services for Temporary Import Goods

Comprehensive Understanding of Customs Declaration and Inspection Services for Temporary Import Goods

This article elaborates on the structure and process of customs declaration and inspection services for temporarily imported goods, including relevant laws, customs approvals, and extension applications. To meet customer demands for temporary imports, it emphasizes important aspects such as purchase retention, security deposits, and customs usage tax, while providing efficient one-on-one service solutions to facilitate customs procedures and business execution.

07/18/2025 Logistics Encyclopedia
Read More
Amazon FBA: A Powerful Tool to Enhance Competitiveness in Cross-border E-commerce

Amazon FBA: A Powerful Tool to Enhance Competitiveness in Cross-border E-commerce

Amazon FBA is a representative of seller fulfillment services that helps sellers expand their sales in international markets by reducing management costs, enhancing consumer trust, and providing convenient returns. This service is especially suitable for small-sized, high-profit products. By leveraging the advantages of FBA, sellers can better address the challenges of cross-border e-commerce and improve their competitiveness.

07/16/2025 Logistics
Read More
Analysis Behind Airline Cargo Management

Analysis Behind Airline Cargo Management

This article analyzes several decision factors for airlines in the cargo transport process, including cargo priority, contract types, cargo structure, agent performance, transportation pricing, and external factors. By understanding these elements, freight forwarding companies can effectively enhance customer service quality and optimize transportation efficiency. Additionally, promoting regular deliveries and opting for charter services can also reduce the risks associated with cargo transport.

07/17/2025 Logistics Encyclopedia
Read More
New Regulations Announced: Civil Aviation Cargo Transport Management Rules to Take Effect in 2024

New Regulations Announced: Civil Aviation Cargo Transport Management Rules to Take Effect in 2024

The new 'Regulations on Civil Aviation Cargo Transportation' will officially take effect on December 1, 2024. These regulations aim to ensure aviation transportation safety, improve service quality, clarify responsibilities, and maintain market order. All parties, including shippers and carriers, will carry significant responsibilities, while the introduction of electronic documents and a complaint mechanism will promote modernization and transparency in the industry.

07/09/2024 Logistics
Read More
Understanding and Querying Sea Freight Costs

Understanding and Querying Sea Freight Costs

This article provides a detailed overview of how to inquire about sea freight costs, the pricing standards, and the influencing factors. It emphasizes the importance of selecting ports and quotes for full container loads or less-than-container loads, while suggesting ways to ensure information accuracy and contact customer service for confirmation. The aim is to help businesses better understand international shipping knowledge.

07/17/2025 Logistics Encyclopedia
Read More
Comprehensive Analysis Of Core Elements And Strategic Value In Supply Chain Operations

Comprehensive Analysis Of Core Elements And Strategic Value In Supply Chain Operations

This article provides an in-depth analysis of the concept of supply chain operations, its core objectives, and its distinctions from supply chain management. It emphasizes the importance of cost control, service optimization, and adaptability. By clarifying strategic goals and reviewing the components of the supply chain, the article helps enterprises enhance overall operational efficiency and build an effective supply chain system.

07/24/2025 Logistics Encyclopedia
Read More
Essential Elements for Requesting Air Freight Quotes in International Trade

Essential Elements for Requesting Air Freight Quotes in International Trade

This article analyzes the eight key factors for international air freight inquiries, including product name, weight, packaging, airport information, flight requirements, waybill type, cargo readiness, and other service needs. Providing detailed information can enhance the accuracy of quotes, mitigate transportation risks, and ensure timely delivery of goods. Understanding these factors will greatly benefit the collaboration between shippers and freight forwarders.

07/28/2025 Logistics Encyclopedia
Read More